Tell us what is getting in the way.
Send a support request and include enough detail for us to understand what happened. Account, subscription, household, item, AI, and privacy requests can all start here.
Access, email changes, account deletion, and login help.
Purchase, restore, trial, plan, and entitlement questions.
Members, invite codes, permissions, rooms, and storage locations.
Capture, processing, search, attachments, AI results, and app behavior.
Before you send it.
How do I cancel or manage my subscription?
App Store subscriptions are managed through your Apple Account subscription settings. Deleting the Placed app or your Placed account does not automatically cancel an Apple subscription.
How do I restore a purchase?
Use the Restore Purchases option in Placed. The restore process checks eligible purchases associated with the Apple Account signed in on the device.
Can I request deletion of my account or data?
Yes. Placed provides an in-app account deletion request process. If you need help with access, correction, or deletion, choose Privacy / Data Request or Account Deletion Help in the support form above.
What should I send for a technical issue?
Include the app version, device model, iOS version, what you were doing immediately before the issue, and the exact error text if one appeared.